FAQ
WE Have answers
General Questions
Yes, we prioritize the safety and satisfaction of our customers. All our products meet the highest safety standards and are tested for quality before being sold.
You can call our customer service at (406) 586-7825. Alternatively, you may email us at info@erotiquestyle.com, or through our contact form. We're always ready to assist you.
Yes, we take privacy seriously. Your personal information is kept secure and only used to fulfill your specific requests. We don't share your personal information for marketing purposes.
Shipping & Returns
We aim to ship all items within 3 – 5 business days from the date of payment. We ship via standard mail unless noted otherwise. Shipping charges depend on the weight of your order and delivery destination.
If you notice apparent shipping damage when your order arrives, please refuse the delivery. If you've already accepted the delivery and then discover damage, please call us at (406) 586-7825.
Due to the nature of our products, we do not accept returns on all items. However, if the wrong product was shipped, please call us at (406) 586-7825 and we'll send you the correct product ordered.
Product & Materials
The materials used for each product vary. We use high-quality, body-safe materials in all our products. For more specific information, please refer to the product descriptions on our website.
Detailed descriptions, including materials, dimensions, usage instructions, and other necessary information, are provided on each product page. If you need further information, please contact our customer service.
The care and cleaning of products depend on the material and type of product. Generally, most products can be cleaned with warm water and mild soap. Please refer to the product descriptions for specific care instructions.